Several different phone numbers and one platform

shetu22

ChatGuru not only allows multiple agents to collaborate on a single WhatsApp account but also allows unlimited WhatsApp numbers to be managed from a single interface. Therefore, you can organize service teams or company sectors of different sizes on just one ChatGuru platform. 9. Chatbot Your company's WhatsApp business account can now have its own chatbot thanks to ChatGuru. From lead qualification and nurturing to marketing and post-sales follow-up, this software can automate a wide range of company communication processes. Customers will chat just as they would with a real person. After the user's query has been decoded, the program will go through its logs to get an answer. As a result, ChatGuru chatbots are a cost-effective method of connecting with a large number of consumers at once, answering their questions instantly and helping them resolve their issues quickly. Our technology will enable your company to interact with cusumers are. 10. Service Status ChatGuru's customer service module allows organizations to always maintain their list of structured chats with customer service metrics. This tool makes it easy to see which customers have started a discussion but have not yet responded, as well as which are being helped now and which have been helped previously.

Five different service module statuses are available on the ChatGuru platform: open in service waiting sorted out closed Because statuses are integrated into the customer dialogue, agents can quickly make changes whenever necessary. ChatGuru Thanks to ChatGuru, your company will be able to build lasting relationships with your customers proactively, taking advantage of the full power of automation andThe coronavirus pandemic has significantly changed consumer behavior. They now want the simplicity of using the messaging apps they already know and love even more. One-third of all consumers Industry Email List prefer not to engage with a salesperson, according to Gartner's Future of Sales survey. However, among millennial buyers, the percentage jumps to 44%. Service will g updated goals, KPIs, and organizational structures increases the likelihood that the customer service department will deliver new business results.  sales, and customer service are just some of the responsibilities that can be automated quickly and flexibly. Meanwhile, if you automate your brand's communication processes, your team will have more time to focus on other essential activities, such as discovering complex solutions to problems, coming up with new original ideas, and building long-term projects.



Team morale will improve, which will result in greater production. Using our platform will result in a series of positive results for your group. Customers will be responded to instantly and agents will have more time available due to quick response tools, automatic service rotation, smart funnel and targeted promotions. All this within WhatsApp, which is by far the most popular application in Brazil.2 – All-in-one Publishing Environment This stage is related to the construction of the platform where the content will be broadcast. The IT department and the brand's public relations team must work together in an integrated way to find the perfect channel to anchor the Brand Publishing strategy. At this point, the fundamental structure of the project is being established, from performance to user experience and possible maintenance. 3 – Content Creation, Organization and Curation brand publishing curated It is at this stage that the process of creating brand publishing material should begin. The content team and communications team need to work together to define standards, such as: Publication frequency. Criteria for content creation. Delivery schedules. As content is the central point of brand publishing, this stage, as well as the technology section in the previous item, runs throughout the entire scope of the project.